Frequently Asked Questions
Everything you need to know about shopping at Ivy's Attic.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on customs processing.
What is your return policy for vintage and boutique items?
We accept returns within 30 days of delivery. Items must be in their original condition with all tags attached. Please note that certain vintage pieces are marked as final sale.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate items from various designers, we recommend checking the specific measurements provided for the best fit.
Do you offer international shipping?
Yes, Ivy's Attic ships worldwide! Shipping costs and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey.